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Deliver the Optimal Customer Experience

PinPoint connects in-home service providers and customers to provide clear communication and the highest standard of safety. Set your customer-service driven company apart from the rest with our easy and affordable software solution.

  • Increase revenue with fewer missed appointments
  • Reduce costs by eliminating confirmation calls and inbound inquiries
  • Drive customer loyalty and referrals by improving customer satisfaction

Product Features

Real-Time Customer Updates

Provide real-time, automated arrival updates to customers via text.

Provider Location Services

Once the provider is on their way, customers can track their arrival real-time via GPS.

Provider/Driver Photographs

Ensure your customers’ safety by making sure they know who will arrive at their door.

Customer Feedback Collection

Capture customer feedback anonymously after the provider has left.

Industries Served

If your company provides in-home services, we can help. Our customers include:

home health care

Home Health Care

Provide peace of mind to home health care patients so they know who to expect and when.

home repair

Home Repair + Improvement

Never miss another install and maximize daily appointments.

residential deliveries

Residential Deliveries

Confirm scheduled in-home deliveries and increase customer satisfaction.