PinPoint's latest update puts you in control with manual appointment updates. Say goodbye to waiting on 1099s! Dive in to see how we're revolutionizing your workflow.

Exciting news for PinPoint Premium users! Say hello to GeoInsight, your new pal in managing your field staff more effortlessly! With GeoInsight, location and status updates are a breeze, giving you a clear, real-time snapshot of your team’s activities from one easy-to-use screen. It’s all about simplicity and clarity, helping you to keep things running smoothly without the fuss. Dive in and discover how GeoInsight is reshaping the way you stay in the know!

In the competitive realm of countertop manufacturing and installation, PinPoint Status offers a game-changing solution. Beyond just streamlining processes, it ensures precise communications, reduces no-shows, and empowers businesses to focus on core operations. Dive into the proven benefits of automation and discover the tangible transformations awaiting your business.

Optimize your field service operations with PinPoint Status. Streamline communication, gain actionable insights, and elevate customer satisfaction

Ever wondered if there's an 'employee' out there that never takes breaks, forgets tasks, or asks for a raise? Discover how PinPoint Status is making the case that it's not only as good as a dedicated employee, but perhaps even better.

Unlock the secrets to building a winning field service team with this comprehensive guide. Explore key performance indicators, innovative incentives, and the power of recognition to enhance your technicians' performance. Transform your service team and lead your business to success.

Service provider recognition is a fundamental part of a productive workforce, yet it's often overlooked. Implementing effective recognition can be a complex task, but with the right tool, it becomes a seamless process. Discover why recognizing service providers is vital and how tools like PinPoint Status can make it meaningful and fair.

For countertop manufacturers and installers, customer communication is more than just exchanging information—it's about building trust, setting expectations, and managing those inevitable project curveballs. This guide is your blueprint for enhancing customer communication, whether it's clarifying the specs of a granite countertop or navigating the complexities of negative feedback.

Boost your customer service game with these 5 proven tips for improving communication in the countertop industry. Click to read more.

At PinPoint Status, we understand the needs of countertop manufacturers. That's why we've created a communication tool that's tailored to you.

The wonderful folks over at ActionFlow recently hosted a webinar with us looking at getting online reviews, getting customer feedback, and supporting your service techs.

Discover the essential metrics for monitoring your onsite service technician performance! Learn which metrics matter most, including customer ratings, on-time performance, completion within time expectations, and more. Plus, explore how to motivate your team with employee incentive programs and rewards.

Employee incentive programs are a valuable tool for businesses looking to improve employee motivation, productivity, and job satisfaction. What do you need to consider for yours?

What all does a missed appointment cost you? It’s not just the appointment slot…

Is there a simple way to save your service technicians time and provide better customer service? You bet.

Countertop business can have huge benefits from using software. Are you missing any?

The PinPoint Status team was thrilled to meet with clients, partners, and peers this year at TISE 2023.

Online ratings are becoming increasingly important for businesses in the digital age. Is your business taking advantage them?

Appointment reminders are a valuable tool for businesses looking to improve customer service and reduce no-shows